Technical Support FAQs

Please browse below for the technical support Frequently Asked Questions. This space is continuously updated so subscribing to the section's RSS feed is recommended.

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# Article Title Date Author Hits
31 How does the Fronter content search work? Friday, 28 October 2011 Tapio Janasik 3753
32 Why don't I see my sent emails anywhere? Wednesday, 26 October 2011 Tapio Janasik 3918
33 Security in Fronter, part 2 Wednesday, 19 October 2011 Tapio Janasik 3396
34 Fronter App help files Tuesday, 04 October 2011 Tapio Janasik 3675
35 Why has the group disappeared from the manual rooms after a new data has been imported into Fronter? (SOY) Thursday, 25 August 2011 Billy Man 1867
36 What browsers are supported in Fronter Y11? Friday, 12 August 2011 Tapio Janasik 13656
37 What determines Elluminate Liveroom access rights? Tuesday, 09 August 2011 Tapio Janasik 5629
38 Y11 new interface FAQ's Wednesday, 03 August 2011 Tom Soron 9510
39 What is the size limit for Fronter room export? Tuesday, 12 July 2011 Tapio Janasik 5967
40 Re using an existing room from last year (SOY) Thursday, 07 July 2011 Hamayn Mirza 2265
41 How can I add to improved security in Fronter? Wednesday, 06 July 2011 Tapio Janasik 8428
42 What file formats can I upload to Fronter? Tuesday, 05 July 2011 Tapio Janasik 4017
43 Why can't I remove a test from the learning path Friday, 01 July 2011 Ben Lethlean 3623
44 How do I export a folder from a room? Wednesday, 22 June 2011 Tom Soron 2033
45 How do I verify my SCORM course is valid? Monday, 13 June 2011 Tapio Janasik 6076
46 What are the limitations on iOS (iPhone, iPad)? Friday, 10 June 2011 Tapio Janasik 11666
47 How to setup IE9 for Creaza access Tuesday, 07 June 2011 Ben Lethlean 6057
48 What are the different room export options? Tuesday, 24 May 2011 Tapio Janasik 5620
49 How do I copy a page? Wednesday, 18 May 2011 Tom Soron 2991
50 What is Ephorus and how do I get started with it? Tuesday, 03 May 2011 Tapio Janasik 7162
51 Fronter and USO Wednesday, 06 April 2011 Matthew Holman 11608
52 What do the error messages in the import error log mean? Monday, 14 February 2011 Tapio Janasik 6902
53 Can I check for any errors in our nightly import? Sunday, 13 February 2011 Tapio Janasik 6893
54 What are the requirements for using Elluminate? Thursday, 10 February 2011 Tapio Janasik 6672
55 Why can pupils access content in hidden tools? Monday, 07 February 2011 Tapio Janasik 5668
56 What happens to handins/files after the user is deactivated? Monday, 07 February 2011 Tapio Janasik 4452
57 Why cannot I view Visual mail sent messages? Saturday, 29 January 2011 Tapio Janasik 4118
58 Can I use custom CSS in Webfronter? Thursday, 27 January 2011 Tapio Janasik 6331
59 What ports do i need to open to be able to use all the features of Creaza? Friday, 21 January 2011 Tom Soron 2989
60 Why cannot I retrieve questions from a specific Question Database? Friday, 14 January 2011 Tapio Janasik 4117

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